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Post a Support Need

Describe what support your family needs and let local providers come to you with offers. Free for families.

How it works

1

Create your free account

Sign up as a family in under 60 seconds. No credit card needed, completely free.

2

Describe what support you need

Tell us the type of support, your location, preferred schedule, budget range, and any specific requirements. The more detail you provide, the better matches you'll get.

3

Providers see your post

Your support need is shown to providers in your area who offer the services you need. Only providers with the right qualifications can respond.

4

Receive offers and messages

Interested providers will reach out to you through our secure messaging system. You can compare their profiles, read reviews, and choose who's right for you.

5

Choose your provider

Review the offers, meet providers if you'd like, and choose the one that's the best fit. You're always in control — there's no obligation to accept any offer.

What to include in your post

The more detail you provide, the better your matches will be. Here's what to think about:

  • The type of support you need (daily living, personal care, therapy, etc.)
  • Your suburb or area
  • Preferred days and times
  • Whether you need someone who speaks a specific language
  • Any experience requirements (autism, cerebral palsy, etc.)
  • Your NDIS funding type (self-managed, plan-managed, agency-managed)
  • Approximate budget or hourly rate range

Your privacy is protected

Your personal details (name, phone, email) are never shown publicly. Providers can only contact you through our secure messaging system. You decide when and if to share your contact information directly.

Common questions

Is it free to post a support need?

Yes, completely free. Families never pay anything to use SupportPath — posting needs, searching, messaging, and comparing providers is all free.

How quickly will I get responses?

Response times depend on your area and the type of support you need. Providers in metro areas with many listed providers may respond faster. Mark your post as 'urgent' if you need support within days.

Who can see my support need?

Only providers on SupportPath can see your post. Your personal contact details are not shown — providers message you through our secure messaging system. You choose when to share your details.

Can I edit or close my post?

Yes, you can edit your support need at any time from your dashboard. You can also mark it as filled or close it when you've found the right provider.

What if I don't get any responses?

If you haven't received responses within a few days, try broadening your search area or adjusting your requirements. You can also search for providers directly and message them.

Ready to find the right support?

Create your free account first, then post your support need from your dashboard. It takes less than 2 minutes.